If you are interested in becoming a member of the Florida APCO Training Committee,
please email: Brandie Ball at brandie.ball@stpete.org
State of Florida 911 Public Safety Telecommunicator Exam & FREE Study Resources
The Department of Education has revamped their PST framework. As a result, the study guide/curriculum for the 911 Public Safety Telecommunicator Program changed effective July 1st, 2017! Anyone testing after Oct. 1, 2017, will be tested on the new curriculum.
NEW CURRICULUM/STUDY GUIDE CLICK HERE!
Below you will find several links that will be helpful in preparing to take the State of Florida 911 Public Safety Telecommunicator Exam based on the 2017 curriculum. Please remember, these are only study guides. They are not the actual test questions, even though they may be similar in nature.
Thank you to everyone that has contributed study materials. If your agency has developed study materials and you would like to share with the APCO Florida Training Committee- please send your information to: brandie.ball@stpete.org. Thanks in advance!!
DOH Website click here.
The Department of Education has revamped their PST framework. As a result, the study guide/curriculum for the 911 Public Safety Telecommunicator Program changed effective July 1st, 2017! Anyone testing after Oct. 1, 2017, will be tested on the new curriculum.
NEW CURRICULUM/STUDY GUIDE CLICK HERE!
Below you will find several links that will be helpful in preparing to take the State of Florida 911 Public Safety Telecommunicator Exam based on the 2017 curriculum. Please remember, these are only study guides. They are not the actual test questions, even though they may be similar in nature.
Thank you to everyone that has contributed study materials. If your agency has developed study materials and you would like to share with the APCO Florida Training Committee- please send your information to: brandie.ball@stpete.org. Thanks in advance!!
DOH Website click here.
2017 911 PST Exam Study Materials
Upcoming Training in Florida
Available training- check often for training in your area!
Equature has made their most recent webinar, Active Shooter Updates, available for free during the month of May. The link to the training is: https://equature.lpages.co/active-shooter-lessons-learned/
APCO International:
Continuing Education Classes
For more information, contact:
Darlene Hines,
EMD Program/Sales Coordinator
Call: 888-272-6911 ext. 2458
Email: hinesd@apcointl.org
Visit: apcointl.org/training-and-certification.html
TAKE ADVANTAGE OF OUR ONE-DAY CLASSES!
APCO offers one-day (8-hour) continuing education classes in a variety of subjects. Take advantage of these classes for your next chapter conference - we come to your facility and co-host the class with you.
Classes Offered:
- Active Shooter Incidents for Public Safety Communications
- Crisis Negotiations
- Customer Service in Today’s Public Safety Communications
- Disaster Operations and the Communications Center
- Emergency Medical Dispatch Manager
- Public Safety Communications Staffing and Employee Retention
- Surviving Stress
If you need a more flexible schedule, online courses are also available - click here for a course catalog.
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Click here for all upcoming classes through APCO Institute
If you would like to host an APCO Institute course at your agency, please see complete details on our Co-host Application at: http://www.apcointl.com/institute/formsandinformation/TrainingCourseCo-HostApplicationForm.pdf
