Below you will find several helpful links in preparation to take the State of Florida 911 Public Safety Telecommunicator Exam.  There  are three mock exams that are listed below. Please remember, these are only study guides. They are not the actual test questions, even though they may be similar in nature. Thank you to Traci Custer, Natalie Duran, Sue Rauch and all of the folks who took the time to submit questions.


DOH Website click here.
Telecommunicator Curriculum/Study Guide click here.
Schedule the Exam click here.

 Click here for all upcoming classes through APCO Institute

Classes now available in Florida:

February 2012:
State Exam Study Group Session ***Free***  Palm Beach County. Click here for more info.

March 2012:
State Exam Study Group Session ***Free***  Palm Beach County. Click herefor more info.

April 2012:
State Exam Study Group Session ***Free***  Palm Beach County. Click here for more info.



~ For Free Online Classes- click here.~ 

If you would like to host an APCO Institute course at your agency, please see complete details on our Co-host Application at:  http://www.apcointl.com/institute/formsandinformation/TrainingCourseCo-HostApplicationForm.pdf

or call for more information

Vicki Menzel
Training Course Coordinator
APCO Institute
386-944-2485 (voice)
386-944-2785 (fax)
888-272-6911 (toll free)